We hear you loud and clear - just like an owl hears even the quietest of noises.
Here is what gives - we can't allow for instant payments in certain circumstances. We know this may cause a little frustration, but trust us, it is in everyone's best interest.
These circumstances may include:
- insufficient funds (can't send money that isn't there, you know?)
- something looks suspicious (we need a little time to make sure it's not)
- the card has been blocked (card may be flagged as lost or stolen)
If you have a question or concern about a payment that is delayed, give us a hoot at email@example.com or through the chat feature in our app.