FAQs

Answers to frequently asked questions

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15 articles in this collection
Written by Arjun Thyagarajan, RAGHAV LAL, Justin Cepelak and 1 other

Can I use Third Party Checks

Written by RAGHAV LAL
Updated over a week ago

I forgot the PIN for my Wise app

Written by Justin Cepelak
Updated over a week ago

General

Wise Tester Terms & Conditions

Additional terms for users agreeing to test Wise pre-release builds

Written by Justin Cepelak
Updated over a week ago

What is Wise' physical address?

This is where Wise resides

Written by Justin Cepelak
Updated over a week ago

What is Wise?

Summary of Wise Business checking account features

Written by Arjun Thyagarajan
Updated over a week ago

Who can sign up for a Wise Business Banking Account?

Eligibility requirements

Written by Arjun Thyagarajan
Updated over a week ago

Getting started

Wise Mobile Banking

How to install the Wise mobile apps

Written by Arjun Thyagarajan
Updated over a week ago

Wise Contacts

How to use the Contacts feature in Wise to manage payments

Written by Team
Updated this week

Cash

My customer wants to pay with cash. How do I get it into my Wise account and mark it as "paid?"

Written by Justin Cepelak
Updated this week

I want to withdraw cash from my Wise account. How do I know which ATMs will be fee-free?

Written by Arjun Thyagarajan
Updated over a week ago

Can I deposit cash to my Wise account at any ATM or BBVA ATM?

Written by Arjun Thyagarajan
Updated over a week ago

Where or how can I deposit cash?

Written by Arjun Thyagarajan
Updated over a week ago

Wise settings

Help! I forgot my password.

How to reset your password in the Wise mobile app

Written by Arjun Thyagarajan
Updated over a week ago

The not-so-fun questions

How do I close my Wise account and debit card?

Written by Arjun Thyagarajan
Updated over a week ago

Why is my Wise account blocked?

Written by Arjun Thyagarajan
Updated over a week ago