FAQs

Answers to frequently asked questions

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15 articles in this collection
Written by Arjun Thyagarajan, RAGHAV LAL, Justin Cepelak and 1 other

General

Wise Tester Terms & Conditions

Additional terms for users agreeing to test Wise pre-release builds

Written by Justin Cepelak
Updated over a week ago

What is Wise' physical address?

This is where Wise resides

Written by Justin Cepelak
Updated over a week ago

What is Wise?

Summary of Wise Business checking account features

Written by Arjun Thyagarajan
Updated over a week ago

Who can sign up for a Wise Business Banking Account?

Eligibility requirements

Written by Arjun Thyagarajan
Updated over a week ago

Can I use Third Party Checks

Written by RAGHAV LAL
Updated over a week ago

Getting started

Wise Mobile Banking

How to install the Wise mobile apps

Written by Team
Updated over a week ago

Wise Contacts

How to use the Contacts feature in Wise to manage payments

Written by Team
Updated over a week ago

Cash

My customer wants to pay with cash. How do I get it into my Wise account and mark it as "paid?"

Written by Justin Cepelak
Updated over a week ago

I want to withdraw cash from my Wise account. How do I know which ATMs will be fee-free?

Written by Arjun Thyagarajan
Updated over a week ago

Can I deposit cash to my Wise account at any ATM or BBVA ATM?

Written by Arjun Thyagarajan
Updated over a week ago

Where or how can I deposit cash?

Written by Arjun Thyagarajan
Updated over a week ago

Wise settings

Help! I forgot my password.

How to reset your password in the Wise mobile app

Written by Arjun Thyagarajan
Updated over a week ago

I forgot the PIN for my Wise app

Written by Justin Cepelak
Updated over a week ago

The not-so-fun questions

How do I close my Wise account and debit card?

Written by Arjun Thyagarajan
Updated over a week ago

Why is my Wise account blocked?

Written by Arjun Thyagarajan
Updated over a week ago